Privacy Policy

Kukirin Geneva is committed to protecting the privacy of its customers. This privacy policy explains what personal data is collected, how it is used, and what your rights are. It complies with the General Data Protection Regulation (GDPR) and the new Swiss Federal Data Protection Act (nDPA).

Data Controller

• Name: Farid HEMICI
• Company: HF Commerce Limited (BRN 80077837, Hong Kong)
• Address: c/o ExpertFid & Audit SA, Cours des Bastions 13, 1205 Geneva, Switzerland
• Email: contact@kukirin-geneve.ch

Personal Data Collected

We only collect data necessary for processing your order:

• First and last name
• Delivery address
• Email address
• Phone number

Payment Data

Payment data (credit card numbers, Twint information) is processed directly and exclusively by our payment provider Stripe. This data is never stored on our servers or accessible by Kukirin Geneva. Stripe is PCI DSS Level 1 certified, the highest security level in the payment industry.

Purpose of Processing

Your data is used exclusively for:

• Processing and tracking your orders
• Product delivery
• Communication regarding your order
• Compliance with our legal obligations (invoicing, accounting)
• After-sales service and warranty management

Cookies

Our website uses two types of cookies:

• Technical cookies (necessary): Session, shopping cart, preferences. These cookies are essential for the website to function and do not require consent.
• Analytical cookies (Google Analytics): We use Google Analytics to measure website traffic and improve user experience. These cookies collect anonymized data (pages visited, session duration, device type). They are only set after your explicit consent.

You can change your cookie preferences at any time via the banner displayed on the website or by clearing your browser cookies.

Data Hosting

• Website: hosted by Vercel Inc. (USA). Vercel uses a global CDN network to serve the website.
• Database: hosted by Supabase on servers located in Zurich, Switzerland. Your personal data (contact details, order history) is stored in Switzerland.

Data Retention Period

• Customer data: 3 years after the last interaction (last order or last contact)
• Invoices and accounting documents: 10 years (legal obligation)

Your Rights

Under the GDPR and nDPA, you have the following rights regarding your personal data:

• Right of access: know what data we hold about you
• Right to rectification: correct inaccurate data
• Right to deletion: request the erasure of your data
• Right to data portability: receive your data in a structured and readable format
• Right to object: oppose the processing of your data
• Right to restriction: limit the processing of your data

How to Exercise Your Rights

To exercise your rights, send an email to contact@kukirin-geneve.ch specifying your request and attaching a copy of an identity document. We will respond within 30 days.

International Data Transfers

The website is hosted by Vercel (USA). Regarding data transfers to the United States, Vercel complies with adequate protection frameworks. The database containing your personal information is hosted in Switzerland (Zurich) via Supabase.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. In case of substantial changes, users will be informed by a notice on the website. The date of last update is indicated at the top of this page.

Contact

For any questions about the protection of your data: contact@kukirin-geneve.ch